Usability Testing
Efficient usability testing services for your software applications and web solutions. Deliver unbeatable user Experience.
Advantages of deploying Usability Testing Company before launching your application
The first impression matters even for the software applications as most users will decide whether to continue with the application or not. Usability testing or user testing is the process of validating the application by having real users test your sitemap, mockup designs etc. Various kinds of usability tests are used like Sitemap Testing, Card Sorting, Video Recording, Heatmaps & Session Recording, First Click Testing and more. Zillion IT Solutions helps organizations with user experience testing by monitoring every parameter to meet customers' expectations. Below are the advantages that any organization can avail of usability testing services
Usability testing services help in finding potential flaws in the application and fixing them on time. It involves correcting errors, layouts and broken links
As the loopholes & bugs are identified through website usability testing, the quality and overall performance of the web application are enhanced
Usability testing helps in ensuring the applications' understandability and accessibility for users as it helps in providing optimum satisfaction and experience
Helps in resolving the bugs before launching the application, it saves time & money not only in development but in long run too
Usability testing not only helps in fixing the bugs in the current application under test but gives a clear understanding on the areas to develop upon
Launching faulty applications may lead to legal issues & revenue losses hence testing saves from hefty fines by following government standards
How we can help in solving challenges of Usability Testing
Usability testing is usually carried out in the early stages of software development when the designers are working to develop the front end. As the interface is done QA team, tests the application and analyzes user behaviour to identify the area of improvement. This may be issued in functions, interfaces and design. For developing a user-friendly, well-functioning and appealing application it is important to perform usability testing. Poor usability can affect customer loyalty, impacting sales and the brand reputation of the organization. The application should be easy to learn, use and navigate and must meet the user's expectations. Our testing covers the following
Intuitive Design
How effortless will be the user's understanding of the architecture and navigation of the site
Ease of Learning
How fast a first-time user can get friendly with the basic functionality of the application
Efficiency of Use
How fast experienced users can accomplish tasks
Subjective Satisfaction
If the user likes using the system overall or not
Error Frequency
How often the user encounter errors while using the application and how serious they are
Memorability
On visiting the application how much a user can remember to use the application efficiently
Technologies and Platforms we use
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Hotjar
New York, US -
Crazy Egg
New York, US -
Optimal Workshop
New York, US -
Jira
New York, US -
Figma
New York, US -
Google Analytics
New York, US
Services We Provide as a Software Usability Testing Company
Zillion IT Solutions follows a systematic process to carry out usability testing generating optimum results for the business. We craft our strategy by keeping creative thinking, understanding of usability issues and willingness to suggestions / new ideas from developers or stakeholders into consideration. Our team of expert usability testers aims at enhancing the experience of end-users. The comprehensive customized usability testing offered is performed with best-in-class tools and techniques to provide high-quality solutions at cost-effect prices.
Our experienced dedicated team has profound knowledge of business, technology and UX trends and experience in the industry. We provide services across different geographical locations with the help of the best online software tools and devices. We check the application for
1. Navigation & Structure
2. Workflows & Scenarios
3. Content Accessibility
We audit the usability by reviewing an information architecture, locating issues, UI defects and performance issues for suggesting the recommendations
1. Understanding business objectives
2. Understanding users' objectives
3. Review analytics
4. Evaluation
5. Recommendations
We ensure mobile app usability such as user interface, designing and retaining users' attention for the app. The app's interface should be friendly to the user. Our experts spot usability issues with efficiency to help you release a high-quality product. Steps to conduct usability testing
1. Setting test objectives
2. Determine the task for testing
3. Select the testing method
4. Performing the test
5. Analyze the test results
Our testing comprises bucket testing for two or more variants of a web page. We measure the ease with which users can perform tasks on the device. It will improve performance and will enhance the user's interaction with the application.
How a website can be benefited from usability testing
1. Less bounce rate and increased engagement
2. Improved conversion
3. Multi-functional and high value
4. Ease of analysis with a low data rate
5. Revenue increase
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